Open Letter: Stock & Option Solutions Edition

Dear Stock & Option Solutions,

I am in receipt of your letter, including information such as:

We are writing to inform you that on Saturday, March 1, 2008, a business laptop computer was stolen from the possession of one of our employees while traveling. Specifically, the laptop contained personally identifiable information, including your name, Social Security number, address and data related to the administration of your stock purchase program.

I’d like to take the time to ask you, “What the fuck?” and I mean that most sincerely.

Why is this sort of information wandering around with an employee on travel AT ALL? In the unlikely case that you have a good reason for this data being on a laptop (which is mobile in nature and therefor less secure) in the first place, and the even less likely case that you have a good reason for the employee to be traveling with such a laptop, then still, “What the fuck?”



See, according to your own admission in the letter, this data was NOT ENCRYPTED.

I am not impressed. I am not impressed by the fact this happened. I am not impressed that it took you so long to notify me. I am not impressed with anything about this. As a point of fact, I am actively pissed off.

Your apology for “any inconvenience or concern that this incident may cause” me is officially not accepted.

Are we clear?


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